Services may be covered in full or in part by your health insurance plan. Verify your coverage by contacting your health insurance provider and asking about your benefits for outpatient mental health. Milestone Counseling is currently in-network with the following insurance companies:
- United Health Care and their subsidiaries (including OPTUM and UMR)
- Medical Mutual Supermed HMO and PPO Plans
- Anthem Blue Cross and Blue Shield and their subsidiaries
- Ohio Health
- Tricare (we are not in-network, but are certified for use with out-of-network benefits)
If you have out-of-network benefits with a different insurance provider, you may still be able to use your insurance to help offset the cost of sessions. Please contact your insurance provider and ask about Out of Network coverage for Mental Health Services.
If you are interested in becoming a new client you MUST send us your primary insurance card (front and back). If you have ANY secondary insurance, you must also send us a copy (front and back) of that card. Please do not exclude insurance information for ANY reason.
Without ALL of your insurance information, we cannot properly inform you. In addition, you should call your insurance (or check online) to see if your particular plan lists us as an “in network” provider. When you find us listed on a particular plan, or call your insurance to confirm that, we recommend documenting the date, time and representative you speak with.
**A note about insurance:
It is the client’s responsibility, at all times, to know their insurance policy. Clients should be aware of their benefit coverage: including which therapists are contracted with their plan, covered and non-covered benefits, authorization requirements, and costs share information such as deductibles, co-insurance, and co pays. If you are not familiar with your plan coverage, we recommend you contact your carrier directly. It is the client’s responsibility, at all times, to provide us with accurate billing information for each family member at the time of service.
Self-Pay Rates (for those with no insurance coverage or who do not wish to use their insurance coverage) are available upon request.
Please note that we cannot accept Medicaid or Medicare plans at this time.